The average maintenance technician utilization is between 17% - 22%! Do organizations pay the Tech 20% of their hourly rate? Of course not! I always thought looking busy kept the Supervisor off my back. Those days were the longest days. I didn’t do anything, but look busy and I was exhausted when I got home. I place the blame on two groups, Maintenance Schedulers and Supervision.
Schedulers for not preparing a schedule to fill a Tech's day and Supervisors for not making sure their group is being fully utilized. World class maintenance tech utilization is 65%. I’m not suggesting we have poor employees, but I am suggesting a poorly design system that allows this to happen.
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Andrew Gager | CMRP, CPIM, CRL, CAMA
Recognized as an industry leading expert in facilitation, global implementations of maintenance systems, supply chain, and operations best practices, Andy has over 25 years of manufacturing experience ranging from warehousing operations to plant management. With a specialty in optimizing operations, maintenance best practices, and materials management, Andy has facilitated dozens of international improvement initiatives and regularly presents at global conferences and trainings to share his passion for Asset Performance Management (APM). Accreditations include; Certified Maintenance Reliability Professional (CMRP) and exam proctor, Certified in Production and Inventory Management (CPIM), Certified Reliability Leader (CRL), Six Sigma Green Belt (CSSGB), and Certified Asset Management Assessor (CAMA) and exam proctor.