The average maintenance technician utilization is between 17% - 22%! Do organizations pay the Tech 20% of their hourly rate? Of course not! I always thought looking busy kept the Supervisor off my back. Those days were the longest days. I didn’t do anything, but look busy and I was exhausted when I got home. I place the blame on two groups, Maintenance Schedulers and Supervision.
Schedulers for not preparing a schedule to fill a Tech's day and Supervisors for not making sure their group is being fully utilized. World class maintenance tech utilization is 65%. I’m not suggesting we have poor employees, but I am suggesting a poorly design system that allows this to happen.
Get the latest on Andy's quarantine journey by subscribing to our blog and catch up on previous videos here.
Recognized globally, across various industries, for delivering sustainable solutions that optimize both the organization’s assets and processes to yield a ROI of 10:1 or greater. Nexus Global Business Solutions, Inc. has been a worldwide leader in asset performance management and maintenance consulting, coaching and training for 15+ years.