---
title: Coaching Robust Work Management Process at Integrated Energy Company
description: Nexus Global coached Canada’s largest integrated energy company on planning & scheduling, job plans, and closeout discipline—improving work execution.
image: https://blog.nexusglobal.com/hubfs/BLOG_Suncor_Featured%20Image%20(1408%20%C3%97%20833%20px).png
---

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 2 min read

# Work Management Coaching Boosts Productivity in Canada

[![Picture of Ken Arthur | CRL](https://blog.nexusglobal.com/hs-fs/hubfs/Ken%20Arthur.png?width=30&height=30&name=Ken%20Arthur.png) Ken Arthur | CRL](https://blog.nexusglobal.com/author/ken-arthur) : Published September 12, 2023 Updated August 13, 2026

[WORK MANAGEMENT](https://blog.nexusglobal.com/tag/work-management) [LEADERSHIP](https://blog.nexusglobal.com/tag/leadership) [MAINTENANCE](https://blog.nexusglobal.com/tag/maintenance) [ENERGY & UTILITIES](https://blog.nexusglobal.com/tag/energy-utilities) [ASSET PERFORMANCE MANAGEMENT (APM)](https://blog.nexusglobal.com/tag/asset-performance-management-apm)

![Planning and scheduling coaching session with standardized job plan template](https://blog.nexusglobal.com/hs-fs/hubfs/BLOG_Suncor_Featured%20Image%20(1408%20%C3%97%20833%20px).png?width=1408&height=833&name=BLOG_Suncor_Featured%20Image%20(1408%20%C3%97%20833%20px).png)

Coaching Robust Work Management Process at Integrated Energy Company

2:21

Nexus Global was awarded a [coaching](https://info.nexusglobal.com/training) engagement with Canada’s largest integrated energy company (Calgary, AB) to strengthen work management. The program focuses on planning & scheduling discipline, standardized job plans, CMMS closeout quality, and leadership routines that elevate work execution.

## The Challenge (Inconsistent Work Execution & Closeout)

To hit world‑class reliability, the client needed predictable [planning & scheduling](https://www.nexusglobal.com/apmsolutions/work-management/planning-optimizer), consistent job plan quality, and clean closeout data to drive trustworthy KPIs and cost rollups.

> To ensure they can meet operational excellence goals, the company has realized it requires people to take pride in what they are doing and have a deeper understanding as to the value a [robust work management process](https://blog.nexusglobal.com/reduced-costs-and-improved-asset-availability-in-12-months) will deliver. “This is where the partnership with Nexus Global will provide strength, as Nexus Global has many years of experience in assisting companies like ours,” explained an M&R Lead. “We believe with the Nexus Global approach to coaching people within a process, we will achieve or exceed our goals.”

## Our Coaching Approach

#### **Planning & Scheduling Cadence (Freeze, Readiness Gates)**

- Weekly plan–do–check cadence
- Schedule freeze to protect execution
- Readiness gates: scope locked, parts kitted, permits prepared

#### **Standard Job Plans (Scope, Tools, Parts, Safety, Estimates)**

- Template-based job plans with estimates and safety steps
- Kitting lists and material reservations

#### **CMMS Closeout Quality (Time, Parts, Codes)**

- Mandatory fields for time, parts, failure & cause codes
- Supervisor review and exception handling

#### **Leader Standard Work (Reviews, KPIs)**

- Daily/weekly dashboard reviews
- Coaching on variances and continuous improvement

> Olson says, “One thing we pride ourselves on, is working our self out of a job. This means the client is owning the process and has developed the skills to assure sustainability.”

## Early Results & Expected Impact (Productivity, Cost Accuracy)

Teams see higher schedule adherence, fewer breaks in execution, and more accurate cost/uptime reporting—giving leaders a clearer view of productivity.

## Why This Matters for Integrated Energy & Oil Sands

Consistent work management protects availability on critical assets, [improves outage readiness, and strengthens compliance](https://www.nexusglobal.com/apmsolutions/work-management)—across mines, upgraders, and midstream.

### What is Work Management in maintenance?

Work Management is the structured process used to identify, prioritize, plan, schedule, execute, close out, and continuously improve maintenance work. A strong Work Management process helps organizations use labor and resources more effectively while improving equipment reliability and work execution.

Learn more about [Work Management](https://www.nexusglobal.com/apmsolutions/work-management?utm_source=chatgpt.com).

### How does planning and scheduling improve maintenance productivity?

Planning and scheduling help ensure maintenance work is ready before technicians begin execution. Clear scope, available parts, prepared permits, labor requirements, tools, and realistic estimates reduce delays and interruptions. The article highlights readiness gates and schedule freezes as ways to create more predictable execution.

Learn more about [Planning Optimizer®](https://www.nexusglobal.com/apmsolutions/work-management/planning-optimizer?utm_source=chatgpt.com).

### Why are standardized maintenance job plans important?

Standardized job plans give technicians consistent information about job scope, labor estimates, tools, parts, procedures, and safety requirements. They can improve job readiness, reduce planning variability, and allow successful maintenance practices to be reused and improved over time. The program described in the article specifically incorporates template-based job plans, estimates, safety steps, kitting lists, and material reservations. 

### Why is CMMS work order closeout important?

Quality CMMS closeout captures what actually happened during maintenance execution. Recording labor time, parts used, failure codes, cause codes, and other relevant information improves cost reporting and creates better data for reliability analysis and continuous improvement. The article specifically calls for required closeout fields and supervisor review. 

### How does coaching help sustain Work Management improvements?

Coaching helps employees understand not only what the Work Management process requires, but why the process matters. Developing skills, reinforcing standard practices, reviewing performance, and coaching around variances can help organizations build internal ownership instead of depending indefinitely on outside support. That sustainability is a central goal of the engagement described in the article. 

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#### [Optimized Asset Strategies at West Africa’s Top Terminal](https://blog.nexusglobal.com/optimized-asset-strategies-for-west-africas-largest-container-terminal)

[![Picture of Ken Arthur | CRL](https://blog.nexusglobal.com/hs-fs/hubfs/Ken%20Arthur.png?width=30&name=Ken%20Arthur.png) Ken Arthur | CRL](https://blog.nexusglobal.com/author/ken-arthur)

How Nexus Global optimized work planning and asset strategies at West Africa’s largest container terminal in Nigeria—boosting uptime and cost...

[WORK MANAGEMENT](https://blog.nexusglobal.com/tag/work-management) [MAINTENANCE](https://blog.nexusglobal.com/tag/maintenance) [TRANSPORTATION](https://blog.nexusglobal.com/tag/transportation) [ASSET PERFORMANCE MANAGEMENT (APM)](https://blog.nexusglobal.com/tag/asset-performance-management-apm) [PLANNING & SCHEDULING](https://blog.nexusglobal.com/tag/planning-scheduling) [RELIABILITY](https://blog.nexusglobal.com/tag/reliability) [PORTS & TERMINALS](https://blog.nexusglobal.com/tag/ports-terminals)

[Read More](https://blog.nexusglobal.com/optimized-asset-strategies-for-west-africas-largest-container-terminal)

[![Technician Productivity: Boost Wrench Time with Planning & Kitting](https://blog.nexusglobal.com/hubfs/Featured%20Images/Articles/Article%20CTAs2.jpg)](https://blog.nexusglobal.com/management-insight)

#### [Technician Productivity: Boost Wrench Time with Planning & Kitting](https://blog.nexusglobal.com/management-insight)

[![Picture of Nexus Global](https://blog.nexusglobal.com/hs-fs/hubfs/nexus-global.jpg?width=30&name=nexus-global.jpg) Nexus Global](https://blog.nexusglobal.com/author/nexus-global)

Cut wasted motion and boost wrench time. See how planning, kitting, clear roles, and weekly schedule discipline doubled utilization and lowered costs.

[WORK MANAGEMENT](https://blog.nexusglobal.com/tag/work-management) [MAINTENANCE](https://blog.nexusglobal.com/tag/maintenance) [ASSET PERFORMANCE MANAGEMENT (APM)](https://blog.nexusglobal.com/tag/asset-performance-management-apm) [RELIABILITY](https://blog.nexusglobal.com/tag/reliability)

[Read More](https://blog.nexusglobal.com/management-insight)

[![Planning Optimizer® – Simplifying & Optimizing Maintenance Planning](https://blog.nexusglobal.com/hubfs/BLOG_PO%20Video_%20Featured%20Image%20(1408%20%C3%97%20833%20px)%202.png)](https://blog.nexusglobal.com/planningoptimizervideo)

#### [Planning Optimizer® – Simplifying & Optimizing Maintenance Planning](https://blog.nexusglobal.com/planningoptimizervideo)

[![Picture of Ken Arthur | CRL](https://blog.nexusglobal.com/hs-fs/hubfs/Ken%20Arthur.png?width=30&name=Ken%20Arthur.png) Ken Arthur | CRL](https://blog.nexusglobal.com/author/ken-arthur)

See how Planning Optimizer® standardizes job plans, boosts properly planned work, and scales from single sites to enterprise. Watch the demo.

[PLANNING OPTIMIZER](https://blog.nexusglobal.com/tag/planning-optimizer) [WORK MANAGEMENT](https://blog.nexusglobal.com/tag/work-management) [VIDEO](https://blog.nexusglobal.com/tag/video) [SOFTWARE](https://blog.nexusglobal.com/tag/software) [CMMS & EAM](https://blog.nexusglobal.com/tag/cmms-eam) [PLANNING & SCHEDULING](https://blog.nexusglobal.com/tag/planning-scheduling)

[Read More](https://blog.nexusglobal.com/planningoptimizervideo)

Nexus Global Business Solutions, Inc.

Nexus Global Business Solutions, Inc.

Nexus Global is a global Asset Performance Management company headquartered in North Carolina, serving organizations worldwide with software, consulting, reliability engineering, training, and managed services.

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