Knowledge Center

Coaching Robust Work Management Process at Integrated Energy Company

Written by Ken Arthur | CRL | Sep 12, 2023

Nexus Global was awarded a coaching engagement with Canada’s largest integrated energy company (Calgary, AB) to strengthen work management. The program focuses on planning & scheduling discipline, standardized job plans, CMMS closeout quality, and leadership routines that elevate work execution.

The Challenge (Inconsistent Work Execution & Closeout)

To hit world‑class reliability, the client needed predictable planning & scheduling, consistent job plan quality, and clean closeout data to drive trustworthy KPIs and cost rollups.

To ensure they can meet operational excellence goals, the company has realized it requires people to take pride in what they are doing and have a deeper understanding as to the value a robust work management process will deliver. “This is where the partnership with Nexus Global will provide strength, as Nexus Global has many years of experience in assisting companies like ours,” explained an M&R Lead. “We believe with the Nexus Global approach to coaching people within a process, we will achieve or exceed our goals.”    

Our Coaching Approach

Planning & Scheduling Cadence (Freeze, Readiness Gates)

  • Weekly plan–do–check cadence

  • Schedule freeze to protect execution

  • Readiness gates: scope locked, parts kitted, permits prepared

Standard Job Plans (Scope, Tools, Parts, Safety, Estimates)

  • Template-based job plans with estimates and safety steps

  • Kitting lists and material reservations

CMMS Closeout Quality (Time, Parts, Codes)

  • Mandatory fields for time, parts, failure & cause codes

  • Supervisor review and exception handling

Leader Standard Work (Reviews, KPIs)

  • Daily/weekly dashboard reviews

  • Coaching on variances and continuous improvement

Olson says, “One thing we pride ourselves on, is working our self out of a job. This means the client is owning the process and has developed the skills to assure sustainability.”

Early Results & Expected Impact (Productivity, Cost Accuracy)

Teams see higher schedule adherence, fewer breaks in execution, and more accurate cost/uptime reporting—giving leaders a clearer view of productivity.

Why This Matters for Integrated Energy & Oil Sands

Consistent work management protects availability on critical assets, improves outage readiness, and strengthens compliance—across mines, upgraders, and midstream.