The tension rises after a simple 5-why exercise goes off the rails. Larry thinks he is leading the family in a group exercise to eliminate a chronic issue. Larry has the...

Investigation management strategies and another APM dysFUNctional family video? You know it! Our dysFUNctional family has a lot of problems and some root cause analysis (RCA)...

The way we used to do things has been washed away in a single moment. Our lives have been disrupted, and we have been ordered to shelter in place. Life is short, we are all...